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  • Senior IT Engineer

    Helpdesk ・Ensure the second level service desk for our client’s in ASPAC regions, fall-back support for the rest of the ASPAC regions ・Respond with diligence to questions, requests and problems of our clients. Escalate to management and colleagues when and where required. ・Use the tools and procedures provided by information systems. Installation Services Install and maintain the office support infrastructure for ASPAC. The offices support infrastructure comprises: - WAN/LAN network - Windows server environment - Windows/Office workstation environment - Printing - Email - Internet/Intranet access - Local applications and application client interface Back-Office Perform system administration tasks (Adds, Moves, Changes) for the office support infrastructure - User administration - User access administration - Network printing - Remote Access and internet access administration Application Support Provide support for small, local applications, mo...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6.5 - 8.5 Million Yen Annually
    Job Ref:
    690285
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  • Country Manager

    We are a leading company in education technology with proven traction and huge growth ahead. You will be based in Japan, though working cross-functionally and closely with team leads at our home office in California. You’ll be the primary driver and point person for all strategic growth efforts in your market, both collaborating to draft our go-to-market plans and leading their execution. You will be a key leader in our international efforts, identifying, initiating and driving key marketing and business development opportunities *Planned start date January 2019 Some examples of what you’ll be doing: Driving and managing key growth initiatives from start to finish, including researching opportunities, proposing actions, and doing the hands-on execution work. Identifying and building key relationships with partners and organizations (publishers, NGOs, schools, government, media, Google, telcos, etc.) that can drive awareness and growth for the ...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    12 - 17 Million Yen Annually
    Job Ref:
    796928
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  • Customer Success Executive

    Responsibilities: Customer Support Provide functional support and training on our products and solutions. Effective communication with internal and external client through all modes of communication. Support clients’ issues reported from Sales and Account Management team. Perform investigation and issue claims to client. Analyse statistics or other data to determine the level of customer service our organisation is providing. Meet with various teams on customer service improvement plan. Keep up to date on our organisation's products or services and industry trends/practices. Conduct migration in product version upgrade and communicate to client. Coordinate with other geographic locations in order to build a “follow the sun” organization Log tickets in CRM for all issues reported by client. Resolves product issues by understanding, determining the cause of the problem, selecting and explaining the best solution to solve the problem, escalating,...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    2.5 - 5 Million Yen Annually
    Job Ref:
    788360
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  • Business Development Representative

    How you will spend your time as our next Business Development Representative for Japan Prospecting, lead generation, business development and setting appointments for accounts executives. Qualify prospects and create Goal-Identified (GI) Summary Letters. Make a collaborative effort with Regional Directors and Account Executives to identify net-new opportunities and grow the business. Track and manage prospects through our CRM System. Manage a prospect base consisting of specific target accounts in assigned territory. Participate in team meetings, networking, and activities to grow the business. Proactively follow up on webinars, tradeshows, and other marketing campaigns. Assist Marketing in the development and execution of campaigns. Ability to speak with high level executives about our business solutions. Help to Influence the lead-to-close revenue by using effective sales messaging. Ability to overcome objections and effectively articulate a...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    5 - 8 Million Yen Annually
    Job Ref:
    788361
    Read More
  • Sales Engineer

    Our client is revolutionizing the development of secure and reliable software. As a Sales Engineer, you would lead customers to success in three key areas: Technical sales support: You identify target requirements by building personal rapport with potential customers; you deliver presentations, demonstrations and proofs-of-concept for products, services and solutions to potential customers. Technical account management: You maintain and improve customer satisfaction; you drive deployments of solutions to enterprise-wide adoption with customers. Thought leadership: You represent our client at conferences and seminars; you discuss their industry-leading technology with peers, prospects and customers. Required Skills Three years of experience in customer-facing positions such as sales engineer, professional services consultant or technical support engineer. Three years of software development experience in programming languages such as C/C++, Jav...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    8 - 11 Million Yen Annually
    Job Ref:
    676965
    Read More
  • Solution Architect / ソリューションアーキテクト

    Our client is looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. In this role, you will also be accountable for providing profitable business for our cient by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals. Responsibilities: Scope, define and design solution offerings; driving end-to-end technical solutions Analyze customer technology, define business requirements and participate in risk analysis Work with core team on list of potential activities and solutions Develop technical presentations and proposals, and perform customer presentations Support deployment of solution Provide feedback to R&D Participate in knowledge transfer, documentation and information sharing Stay abreast of on new technology/technical areas and share information about solution to enable...

    Job Type:
    正社員
    Location:
    Yokohama
    Salary:
    8 - 14 Millon Yen Annually
    Job Ref:
    MP67989786
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  • Senior Java Engineer

    My client is looking for engineers who can turn “nothing” into products. In this position, you will design and implement key features and components of our technology, which is a robust and scalable data platform. You can also expect to have direct contact with our customers, receiving their feedback and incorporating their input into our product. Things you will do Solid experience designing and developing distributed middleware to support heavy data analysis systems Designing and architecting improvements and new features in cooperation with the product team Java and Ruby programming as well as contribution back to the open source community whenever possible Development of software for operation automation and monitoring tools Performance improvements in a wide span of networks and middleware applications in public or private clouds Perform operations on middleware hosted in the cloud Your background includes A BS or MS in Computer Science o...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    10 - 12 Million Yen Annually
    Job Ref:
    RBTD02
    Read More