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マイク・ポラード

シニアアカウントマネージャー

Sectors:

ソフトウェア, ウェブサービス&ゲーム, ネットワーク&テレコム

Mike's passion has always been the blend of communication, technology, and business; starting his career in one of the largest Internet service providers while still a university student.

While pursuing a business degree and a minor in Japanese, Mike utilized and became passionate about many types of technologies including enterprise software,  networking, and communications technologies. 

While always having the dream of living abroad, it was clear to him that his understanding of technology, business needs, and Japanese culture would be best utilized as a technology recruitment consultant in Tokyo.

The marriage of technology and business continue to capture Mike’s imagination after graduating and moving to Japan where he helps top-tier companies find talented people who love to accomplish goals. 

Mike has enjoyed success at Vision Consulting Services by his understanding of the Tokyo business climate and developing a network of top talent who share the same interest in success. 

Latest Jobs

  • Tradeshow and Events Manager for Leading Video Game Company

    Our client is in the market for an Events Manager familiar with the video game market. As a big part of a small team, you'll create quality-driven branded trade shows and events in Japan. You are comfortable managing a wide range of vendor relationships and believe customer service is paramount. You are known for your organization, excellent judgment, and ability to think on your feet. You are no stranger to working on multiple projects simultaneously, know the trade show rules and lingo, and are just as comfortable working on large tradeshows as intimate community and media events. As the Events Manager, you will work alongside the marketing department, IT team, creative agencies and contractors to define events that are engaging and memorable. Responsibilities Plan and execute experiences that are engaging for users and partners Manage internal resources, travel, external creative agencies, and contractors to produce high-quality events and ...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6 - 10 Million Yen Annually
    Job Ref:
    809721
    Read More
  • Senior Marketing Manager: #1 Online Multiplayer Game Company

    Our client is looking for a creative and self-motivated Senior Marketing Manager to lead marketing for their games in Japan. You’ll design and execute marketing campaigns that create awareness around the product within Japan. The ideal candidate knows how to excite and engage players in an authentic way, using meaningful in-game and around-game content. Responsibilities Devising and driving the Japan marketing strategy for a product and make sure it delivers against the global brand vision and the annual business goals Helping prioritize marketing spend and activities in Japan and ensure the optimal allocation of resources Supporting the global marketing team with Japanese insights optimizing every campaign for reach, engagement, and monetization Establishing and actively using KPIs to help the marketing team effectively prioritize between a wide array of attractive solutions Providing frequent reports and analysis of the game and business per...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    5 - 8 Million Yen Annually
    Job Ref:
    808157
    Read More
  • Marketing Brand Manager for European Luxury Goods

    Do you want to be a Brand Manager in a worldwide luxury goods company? Do you have the ability to work with European cultures and adopt global brand strategies to Japan? Do you want to learn more about this job? Apply here and let's talk! This position is responsible for overall Brand Manager role in Japan with full alignment of global team and lead local brand team. Primary Responsibility : Marketing - Enhance Brand awareness and contribute to Sales - Achieve the yearly-base budget and objectives with proactive action and planning - Achieve the mid-term objectives of Marketing activities and also fulfill objectives each year - Lead and develop the team potential with well-organized management. Brand Manager is responsible for leading brand team - Demonstrate required attitudes at marketing team with the other team members in order to contribute sales development and brand enhancement as well. MAJOR ACTIVITIES AND RESPONSIBILITIES % OF TIME (m...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    7 - 11 Million Yen Annually
    Job Ref:
    808148
    Read More
  • Mobile Carrier-Focused Solution Architect

    You create carrier grade solutions. Your will be analyzing, designing & developing end-to-end technical solutions for the customers. Translating customer needs, & technology opportunities into detailed technical offerings, solutions & proposals for successful business with carriers. Responsibilities Scope, define & design solution and service offerings; driving end-to-end technical solutions Analyze customer technology, define business requirements & participate in risk analysis Work with the team on potential activities & solutions Create technical presentations & proposals and perform customer presentations Deployment of solution or service Provide feedback to R&D Participate in knowledge transfer, documentation & information sharing Stay updated on new technology/technical areas & share information about solution for customers Establish and Maintain a capability to deliver services and solutions in existing and new technical domains Qualifi...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    9 - 16 Million Yen Annually
    Job Ref:
    677397
    Read More
  • Integration and Support Engineer (Customer Network)

    Integration and Support Engineer Job Summary: Our client is now looking for an Integration and Support Engineer that will provide technical service and support to their service provider customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Integration and Support Engineer interacts with customer technical staff, operation managers, service engineers and other groups within the delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local government agencies. As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to be able to travel internationally and work in different cultural environments. The technical development is rapid and you will need to continuously keep your com...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    5 - 10 Million Yen Annually
    Job Ref:
    6762832
    Read More
  • Service Delivery Manager

    Looking for a Service Delivery Manager who will be responsible for ensuring the proper delivery of customer support services. In this role, you will be responsible for the financial and commercial performance of delivered customer support services by one of the top ICT companies in the world. You will also ensure that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. The role also includes leading the customer network support engineers’ team and working closely with the competence centers, global support, and product line maintenance teams. Job Responsibilities: · Work closely with and secure customer contract fulfillment · Collaborate and maintain relationships · Distribute information to internal partners and call out delivery Issues · You will stay up to date with financial data · Identify new business opportunities Required Skills · Fluent Japanese and Business level English is a MUST...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    8 - 13 Million Yen Annually
    Job Ref:
    720798
    Read More
  • Pre-sales for retail-focused technology solutions

    Do you have experience with retail technology such as POS systems or payment solutions? Do you want to do the technical presentation to customers about unique technology that uses a combination of image recognition, deep learning and data science? Apply today and let's talk! Description Reporting to the Regional Sales Engineer, APAC, the Sales Engineer (SE) supports sales productivity and deal flow by securing the “technical close” in complex solutions. The SE collaborates with sales, operations, and technical resources to ensure proposed deals include the technical solutions that accurately address customer needs. Additionally, the SE will also work on the SOW to close and hand -over the same to operations with guidance during and post project closure. This position will be based in Tokyo. Responsibilities Proactively scopes the functional and technical solution required to address customer business needs, by assessment of customers’ needs, a...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6 - 10 Million Yen Annually
    Job Ref:
    803480
    Read More
  • Senior Pre-sales Consultant for Global Enterprise Solutions

    We are seeking a highly talented, self motivated and analytically minded Senior Pre-Sales Consultant with strong and proven experience in delivering Business Intelligence, Budgeting, Planning, or Forecasting solutions. The successful candidate will be working as part of a small team and will be in charge of developing Proof of Concepts/Prototypes for prospect clients/partners with the solution. This role provides an ideal opportunity to join an organization which is growing fast and with a product at the forefront of its market. Responsabilities: You will work with and mentor Business Partners and customers on projects that can range from Proof of Concept to support implementations. Assist new Partners to become skilled consultants, assist existing Partners to become current with the latest offerings, and become involved with customer implementations as requested/required. Using your extensive technical skills and strong business understanding...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6 - 15 Million Yen Annually
    Job Ref:
    800785
    Read More
  • Cloud Business Developement Manager - Start-up

    Are you ready to be in a start-up developing business? Do you have experience selling software solutions to telecommunications and hosting companies? Are you self-motivated to start the Japan business for a company by yourself? This is a role at a european company that provides a cloud platform that allows services to be plugged-in directly to the customer's network and for them to immediately get value. A background that involves cloud orchestration, middleware and billing/ provisioning systems would be helpful for this role. Do you have a passion for leading at the cutting edge of IT & Cloud computing, providing transformative thought-leadership to organizations? Are you are a high-energy individual with a very strong work ethic and technology sales skills? Do you have a great ability to engage other leaders and the team cross-functionally while leading customer sales engagement? Do you work proactively and have high attention to detail? Do ...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    10 - 20 Million Yen Annually
    Job Ref:
    799542
    Read More
  • Inside (Phone) Sales for IT products (Open to New Grads)

    Have a basic IT understanding? Do you like to check-in with people over the phone and see how they are doing? This Inside Sales Opportunity might be for you! Apply now for more information! Internal Sales Representative Job Summary インサイドセールスはお客様と会話をする最初の接点となります。 流通・商社・インテグレータなどの代理店・販売店に対して主に社内で営業を行って頂きます。年間を通して、四半期ごとのチームターゲットを達成します。 Responsibilities ・販売店/代理店からのメール・電話による自社製品の問い合わせ対応業務 ・既存顧客へ電話によるフォローアップや新製品の紹介 ・四半期ごとのチームターゲットを達成 ・製品在庫確認・製品マスタ管理 ・見積書作成 ・仕様書などの資料作成 ・発注書入力・納期回答・出荷業務 ・展示会の参加 ・電話・来客の対応や製品発送 Internal Sales Representative Summary The Inside Sales Representative will be focused on growing revenue into a set group of accounts and assigned territory. This focus will ensure that the Company’s products are promoted and sold throughout the territory by resellers, VARs, system integrators and authorized partners. The Inside Sales Representative will be the main contact at the Company for the customers in the territory. Responsibilities ・Answ...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    3.5 - 6 Million Yen Annually
    Job Ref:
    793075
    Read More
  • Multi-Channel Sales Account Manager - Networking

    Our client is a recognized leader in networking technologies for enterprise and the home. They are looking to compliment their growing business with someone who loves to sell technology products/ solutions through a variety of methods; you! Job Summary 流通・商社・インテグレータなどの販売店に対して最適なネットワーク機器の提案・営業を行って頂きます。 年間を通して、四半期ごとのターゲットの数字目標達成します。 Responsibilities ・1次代理店並びに販売店様へ訪問、製品やキャンペーン情報の提供 ・顧客情報の確認、管理 ・問合せ対応、見積書作成 ・競争環境を十分に理解し、率先した適切な計画を策定 ・提案作成、契約交渉、顧客との強い全体的な関係を維持 ・内部外部ともに販売以外の部門とも調整しユーザーサポートにも徹する Summary Sales Account manager will be focused on growing revenue into accounts and assigned territory. This focus will ensure that the Company’s products are promoted and sold throughout the territory by resellers, VARs, system integrators and authorized partners. Achieve quarterly sales target across the reseller channel in a given territory. Responsibilities ・Achieving sales targets assigned ・Visit distributors and resellers, and provide sales support and p...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6 - 8 Million Yen Annually
    Job Ref:
    792683
    Read More
  • Regional Support Engineer for Layer-1 networking products

    Fiber? Optical Transmission? Are these words that are familiar to you? How about Layer 1? If you like to support networking products, this could be your new job: Description Scope Of Responsibilities This position is to provide system-level post-sales technical support for the Optical Transport solution customer base. This includes testing, troubleshooting and remote technical support for Optical Transport products. Focus to contribute to technical support function for Japan’s & APAC customers. It includes flexible approach to meet customer deliverables. Role demands accountability in terms of Customer case management, Manage escalations, Customer communications & Cross functional working with Sales/Services/Project/Product experts in same or different time zone ensuring timely delivery of solution to our customer. Responsible and drive customer satisfaction with regular interactions, timely responses and resolving customer network challenges....

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    5 - 10 Million Yen Annually
    Job Ref:
    784549
    Read More
  • Support and Service Engineer for Broadcasting Technology

    Do you ping? As a support specialist, you know what I mean. Do you want to support content creators in their efforts to entertain the world? The broadcasting industry is changing and broadcasters need solutions that adapt to the new ways they are interacting with their viewers. Our client offers solutions for the broadcasters to create and deliver content to reach their intended audiences loud and clear. サービス&サポートエンジニア(勤務地:東京) A. 職務内容 1. 東京を拠点として、当社製品(放送関連機器)の設定、設置調整業務を担当。(オンサイトおよびインハウス) 2. 東京を拠点として、当社製品(放送関連機器)の修理業務を担当。(オンサイトおよびインハウス) 3. 弊社代理店およびエンドユーザーに対し、技術サポートを行う。 4. 弊社代理店およびエンドユーザーに対し、メンテナンストレーニングを行う。 5. サポート業務の一環として製品の不具合などについて社内ツールを使用し、レポートを行う。 6. 海外での製品トレーニング受講。 7. 不具合解決のための海外出張。 B. 経験、能力および資格 経験 以下のいずれかの経験を有する者 1. 放送機器メーカーまたはその特約店等において 5 年以上のサービス業務の経験。 2. 放送局、映像プロダクション、ケーブルテレビ局等で 3 年以上の技術業務に携わった経験。 3.IT 機器メーカー、家電機器メーカーでの 10 年以上のサービス業務の経験。 Required Skills 能力および資格 【条件】 1. ハード機器(サーバ-、ルーター、編集機等)に精通し、IT/ネットワー...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    6.5 - 11 Million Yen Annually
    Job Ref:
    772432
    Read More
  • Project Manager(Smart Phone/Telecom) プロジェクトマネージャー (スマホ・テレコム)

    Product and technical requirements review and analysis with oversea engineering windows Compliance review and document creation with oversea Technical Manager Account interface between customer and backend project team Project liaison for project related activities Project issues review and lockdown with oversea Technical Manager After market support with CSD (Customer Service Dept) and oversea Sustaining Team Responsibility Account Management to Operator and be in charge of project management Be familiar with Japan mobile industry and get the great people connection from operator Project planning, tracking and reporting Driving resolution of complex issues Liaison with customer and head office product teams Identifying, documenting and communicating technical requirements Management of go-to-market program to ensure product launches on time and to the customer’s requirements As a role of subject matter expert on individual products within cus...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    8 - 12 Million Yen Annually
    Job Ref:
    657782
    Read More
  • スマートフォンQAマネージャー Quality Assurance Manager/Postsales Manager

    **虎ノ門ヒルズでの外資系企業** Co-work with customer quality group to improve our product and process quality. Co-work with head-quarters quality group to improve our product and process quality. Conduct any quality related inspection requested by customer, and make it success. Assists in analyzing concerns/issues identified by customer and from field service operations. Responsibility Work for meeting Japan office organizational goal. Own post-launch support for any products in Japan with customer satisfaction and timely response. Direct Customer complaint handling & Customer regular quality review. Track and report post-launch quality issues and feedback from carriers, salespeople, and other relevant sources. Investigate reported issues locally, fully understand the impact and customer requirement, determine root cause and drive resolution with appropriate local resources in the company. Delivery accurate and clear information (including issue symptom, i...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    Negotiable, based on experience
    Job Ref:
    654335
    Read More
  • Key Account Manager for an Innovative Security Company

    Do you want to help the biggest enterprise companies in the world protect and govern their most sensitive business data? Would you like to work for a fast growing company that is leading the security industry in providing protection against targeted threats? If so, our client is looking to add a self-starting, highly motivated Key Account Manager who can hunt and penetrate new accounts. This individual must be highly motivated, with a proven track record of meeting and exceeding sales goals and will help current and future customers find solutions that will solve one of their biggest business challenges, data security and governance. The role will demand interaction with large scale enterprises at the C-level, as well as with technical staff within the security and IT organizations. This individual will also work well with their team of sales engineers, as well as with partners and leverage the power of corporate resources within their account...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    12 - 20 Million Yen Annually
    Job Ref:
    589471
    Read More
  • Networking Products Support Manager

    Are you: 1) an awesome Networking Industry Professional 2) who likes to provide superior support experiences for your customers? Yes? Well, I would love to to talk with you about my client, a leader in their area of networking Apply here or contact me, Mike Pollard directly at mike@visionconsulting.jp Lead a team of GTS support engineers to manage Japan-specific customer requirements to start with and may add other geographies Establish & monitor team performance expectations through annual HR process, providing regular feedback & coaching as necessary Assist engineers to develop in their support role and progress towards future career objectives Performs other people management related obligations and duties, such as disciplinary, performance management, hire and termination. Ensuring team is equipped to manage workload through staffing, process efficiencies and on-call schedule as appropriate for given function Manage / coordinate / define o...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    9 - 14 Million Yen Annually
    Job Ref:
    756158
    Read More
  • Key Account Manager - European Consumer Electronics Mfg.

    Our clients' products are extremely popular worldwide among active lifestyle consumers, and Can be found in many retail store in Japan. We are looking for someone to plan and execute sales strategies to specific account as well as manage partners and distributors, growing the overall retail business in Japan. RESPONSIBILITIES: - Understand and capitalize on opportunities to grow the Japan business by both expanding and enhancing existing partnership. - Ability to strategize the growth of the online business; implement price and product strategies & execute an appropriate online channel strategy to optimize sales growth. - Actively work with Marketing and internal departments to actively grow market presence. - Ability to manage overall market price structure. - Drive demand generation and campaign programs for products and align the strategy with both online & offline retail as well. - Work with key account buyers to negotiate and define the e...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    7 - 11 Million Yen Annually
    Job Ref:
    673412
    Read More
  • Security (IT) Consultant at Global company

    Do you want to work in a diverse, international environment and provide high quality technical security services such as application security assessments, penetration testing, forensics or cryptanalysis? My client can offer an environment filled with like-minded people. As part of the Cyber Security Services team you will be working with some of the best technical security people in the world with a wide variety of passions and skills. Our client has been working years to acquire and retain highly skilled individuals – people who have left the team have later returned after a brief stint elsewhere. If you want to work in a great environment and like helping people to secure their systems and challenge conventional wisdom, our client has a position for you. [Introduction] [Responsibilities] Be great at what you do. In practice, perform high-end security testing, including penetration testing, vulnerability assessments and configuration reviews ...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    7 - 15 Million Yen Annually
    Job Ref:
    752140
    Read More
  • Bigdata / IoT Consultant for Telecommunications

    Do you have consultative abilities with a background in scripting languages like Python or R for use handling large data sets, or "big data?" Our client with telecommunications-focused solutions is looking for someone with your abilities, as well the opportunity to explore tech like machine learning Job Summary Responsible for analyzing, designing, developing & delivering commercially viable end-to-end technical services and solutions for the customers. Responsible for profitable business by discovering and translating customer needs, & technology opportunities into detailed technical offering, solutions & service proposals. Responsibilities & Tasks Scope, define & design solution and service offerings; driving end-to-end technical solutions Analyze customer technology, define business requirements & participate in risk analysis Work with core team on list of potential activities & solutions Develop technical presentations & proposals, perform...

    Job Type:
    正社員
    Location:
    Tokyo
    Salary:
    9 - 17 Million Yen Annually
    Job Ref:
    742471
    Read More