3-5 years of experience in supporting large scale deployments, preferably software solutions.
o Experienced in production critical systems’ 24/7 environment support
o Strong analytical skills and able to collate and analyze data from various sources. Understand Big-Data environment.
o At least 4-5 years of experience with Linux OS (Command line) - Mandatory.
o Experience with the following: High Availability clusters, Client - Server systems, Installing web server applications, Linux administration skills, Log analysis, etc.
o Networking – Solid understanding of network fundamentals (TCP/IP, Ethernet, subnetting, routing, switches, Wireshark/ tcpdump) and any network diagnostics skills (hands on) - Mandatory.
o Storage and video experience are an advantage
o Scripting experience capabilities (Shell, Python, Perl, etc...).
o SQL Database experience (SQL) - preferably operational support experience
o Knowledge in data centers / Cloud environment.
· Competence and Skills
o Excellent communication skills
o Ability to effectively handle multiple customer demands and priorities
o Strong teamwork skills
o Strong understanding of changing pace and culture of operator environment
o Excellent command of English communication, written and verbal
o Good diagnostics and problem solving skills