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IT Manager / IT Consultant

Job Title: IT Manager / IT Consultant
Contract Type: 正社員
Location: Tokyo
Industry:
Salary: 6 - 11 Million Yen Annually
Start Date: ASAP
REF: 696055
Contact Name: Gina Noguchi
Contact Email: gina@visionconsulting.jp
Job Published: 6ヶ月 前

Job Description

Our client is a global company selling serviced office spaces, virtual office space and IT services and products at the level of multi-national Fortune 500 companies, which no one else in this industry can do. Japan is the most important market for our client and they are looking for an IT Manager, the key person of the operation.

As the IT Manager, being the representative and specifically its Information Technology (IT) department to our external clients, partners, and stakeholders is required.

Job Summary:

  • Design and provide IT Services to clients
  • Manage and train IT Services team members in the nominated region
  • Manage the Regional Operations Centre
  • Liaise with the Global Project Management group
  • Manage the department's finances
  • Train the floor team and clients on products and services
  • Implement new product and technology
  • Deploy products and services into new locations
  • Manage Critical Fault and escalations
  • Log and facilitate support requests via tickets or phone if critical
  • Record and charge for time spent on IT Support Requests
  • Look for new opportunities to generate IT Services revenue 
  • Delegate effectively to the IT Operations, Projects and Services team
  • Liaise with internal and external clientele on IT issues
  • Provide monthly reporting to the General Manager
  • Manage IT related risks and provide mitigation strategies where appropriate
 

Required Skills

Required Skills: (not necessarily all of them)

  • Cisco technologies
  • Microsoft technologies
  • Fluency in English and Japanese both written and verbal
  • Project Management methodologies ? Project Management Professional (PMP)
  • Infrastructure and associated vendor technologies
  • The Information Technology market, particularly in Japan
  • The Serviced, Virtual and Co-Working industry including key competitors
  • Team Management and leadership methods