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IT Support Manager

ポジション名: IT Support Manager
雇用形態: 正社員
勤務地: Tokyo
給与: 6 - 8 Million Yen Annually
開始日: ASAP
リファレンス: 748865
担当者名: Manasvi Mehra
求人公開日: July 26, 2018 10:27


IT Work
• Planning, implementation/development, operation, maintenance of company
infrastructure systems and IT systems.
• Planning, implementation/development, enforcement and maintenance of company IT policies and guidelines.
• Improvement and management of company IT devices. i.e. setting up and
maintenance of PC, server and devices.
• Creation and implementation of Data Management policy; data security,
backup/restore policy, etc.
• Provide IT support to other departments; PR, Finance, Marketing, Engineering.
• Investigate and resolve any IT support issue.
• Liaison with Procurement Manager.
• Liaison with external IT providers.
• Manage the Company IT inventory.

Security Work
• Design and lead on all aspects of IT Security, including cloud, network, encryption, anti-virus, devices, datacentres, physical security and similar.
• Own the IT department response to internal, external and government audits of IT
• Information Security Risk Analysis.
• Making rules and guidelines for IT Framework & Security; ex. building security/ Rules for outsourcing staff/ measures for emergency situations/ manage of information assets, etc.
• Conduct Training & educate staff of IT rules & regulations.
• IT Framework & Environment improvement; ex. making an IT system, Inspection of
• Continuously monitor the performance of all systems (computers, networks) to ensure they are performing correctly and remain secure.
• Identification and solving IT related issues; ex. Identify IT related issues and solve them by improving rules and systems.
• Making and revising regulatory document.


Required Skills

  • Bachelor’s degree in computer science/engineering or a relevant Desktop or IT Technical certification.
  • Have more than 5 years of significant experience as an IT Security subject matter expert.
  • Extensive knowledge of Security technology and controls e.g. Network, Application,
  • "Next Gen" Firewalls, IPS, Web proxy, Vulnerability Scanners, Intrusion protection, AD,
  • Secure FTP, certificates, IPsec VPN.
  • Thorough knowledge of computing; Windows, Linux, Network environment, PC
  • hardware and software.
  • Problem solving skills.
  • Excellent time management and prioritisation skills.
  • Good communication skills; verbal and written, for dealing with customers and
  • stakeholders at all levels.
  • Good interpersonal skills.
  • Minimum 5 year operational and IT support experience.

Desirable skills

  • Degree in Information Security or equivalent qualification (such as: MSc Information
  • Security, CISSP, CESG Certified Professional, Applied Information Technology
  • Engineer (AP), Registered Information Security Specialist (SC). etc.).
  • Knowledge of ISO/IEC 27001 Information Security Management System (ISMS).
  • Familiar with Cloud and Mobile technologies.