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Retail IT Manager (Native Japanese)

Job Title: Retail IT Manager (Native Japanese)
Contract Type: 正社員
Location: Tokyo
Salary: 5 - 7 Million Yen Annually
Start Date: ASAP
REF: 796539
Contact Name: Gina Noguchi
Contact Email:
Job Published: 7ヶ月 前

Job Description

My client is a fashion retailer with a strong online presence. They have hundreds of stores around the globe and are looking quickly expand their operations both in Japan and globally. They are looking for a first person in Japan, IT Manger who will take care of the IT Operations in the Japan Head Office, retail stores and future warehouse. 


  • Develop business case justifications and cost/benefit analyses for local IT spending and initiatives.
  • Develop requests for proposal.
  • Benchmark, analyse, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Negotiate and administer local vendor, outsourcer, and consultant contracts and service agreements.
  • Manage the local deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, Networking Equipment , operating systems, hardware, software, peripherals as well as retail stores POS and future warehouse.
  • Establish and maintain regular written and in-person communications with the regions senior management, department heads, and end users regarding pertinent IT strategies, support performance and activities.
  • Travel locally to retail shops (10%). 

Required Skills

  • Experience with one or all of: IT helpdesk management; Applications and Interface Support; Network and Infrastructure Support; and/or IT project management
  • Experience in fashion / apparel / luxury / retail industries an advantage
  • Demonstrated ability to proactively present and escalate ideas, suggestions and problems to ensure continuous improvement
  • Excellent interpersonal and relationship-building skills