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SW Developer / Technical Support Engineer (T2)

ポジション名: SW Developer / Technical Support Engineer (T2)
雇用形態: 正社員
勤務地: Tokyo
職種:
給与: 6 - 8 Million Yen Annually
開始日: ASAP
リファレンス: 674050
担当者名: Gina Noguchi
連絡メールアドレス: gina@visionconsulting.jp
求人公開日: October 24, 2018 14:24

求人要項

Our client is looking for an experienced professional to join their Customer Support team in providing efficient and accurate technical assistance. The candidate will be part of a Global team interacting closely with Support offices in the US, Europe, Australia, Korea and Japan.

The ideal candidate is highly motivated individual with strong technical experience, excellent written and verbal communication skills and high enthusiasm for customer success.

Requirements:

  • Fluent in Japanese
  • English reading, writing, and speaking skills
  • 2+ years work experience in online technical problem solving
  • Excellent communication skills and strong customer focus
  • Proven analytical / problem solving ability
  • Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers
  • Demonstrated ability to learn new skills quickly. 

Technical Experience

  • Technology background with a comprehensive knowledge of
    • iOS and Android native applications
    • Network based products
  • Proficient in web-based technologies, including
    • HTML, XML, and JavaScript
  • Familiarity and working knowledge with
    • Objective-C and/or Java and API developer support experience
  • Familiarity and working knowledge with rich media applications