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Senior Technical Support Engineer

Job Title: Senior Technical Support Engineer
Contract Type: 正社員
Location: Tokyo
Salary: 7 - 11 Million Yen Annually
Start Date: ASAP
REF: 645822
Contact Name: Undariya Batsaikhan
Contact Email:
Job Published: 2年弱 前

Job Description

Our client company, Silicon Valley based storage platform provider, is looking for Senior Technical Support Engineer for their office in Japan. They deliver enterprise grade public, private, and hybrid cloud storage solutions.

If you are passionate about storage technologies, and have a passion for understanding and tuning distributed systems, this is a great career-up opportunity for you!


  • 3+ years of technical support experience
    • troubleshooting technical issues with a complex sw system (not just information passing between customers)
  • Good analytical and problem solving skills
  • Strong customer facing skills
  • Proficient with Linux and networking
  • Scripting skills:
    • bash, perl, python, ruby
  • BS/BA degree
  • Team player

Desired Knowledge and Skills:

  • Java development skills
  • Distributed systems, NoSQL, DB, storage system knowledge
  • Experience on cloud environments:
    • AWS, GCE, Azure or platforms: Openstack, Cloudstack, etc.