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Success Manager | サクセスマネージャー 3 Roles

ポジション名: Success Manager | サクセスマネージャー 3 Roles
雇用形態: 正社員
勤務地: Tokyo
給与: 6 - 10 Million Yen Annually
開始日: ASAP
リファレンス: 821900
担当者名: Roland Bolinth
求人公開日: December 12, 2018 14:04


Our client is looking for a Success Manager to join their team here in Tokyo. In this role you will act as day-to-day point of contact for clients and ensure that every client derives the most value possible from their platform: fulfilling their platform needs through best practice recommendations and platform configuration. You may also be involved in pre-sales activity; working with internal business development teams to win new business and/or grow existing accounts.


  • Discover all the requirements to establish the success criteria for implementations

  • Design and configure the solution, so that the requirements are met and client expectations are fulfilled

  • Complete the execution of the software deployment in such a way as to anticipate future needs

  • Providing social insights and recommendations to support clients’ business practices

  • Assist the Sales Team in supporting new business growth


Required Skills

  • 3-5 years of experience in enterprise software, digital, or social account management or implementation

  • Strong Japanese skills including written and verbal communication as well as the ability to give presentations

  • Ability to work independent and as a team

  • Experience working with the social media technology

  • Experience working under tight deadlines and juggle several assignments simultaneously

  • Fluency in social media platforms and experience with social media management software