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Client Development Associate - Financial Institutions

Job Title: Client Development Associate - Financial Institutions
Contract Type: 正社員
Location: Tokyo
Salary: 6 - 9 Million Yen Annually
Start Date: ASAP
REF: SG618702
Contact Name: Sam Griffiths
Contact Email:
Job Published: 3年弱 前

Job Description

Our client is currently searching for a Client Development Associate (CDA) to join the National Accounts Sales team in Tokyo, Japan. This role will work closely with the team’s sales members, the client support team and product teams to grow and support their business in japan. The CDA will be responsible primarily for managing existing relationships mainly in the commercial banking, corporate and investment management space and will be providing day to day support to such clients through user training in a group or individual settings, establishing relationships with key users, generating ideas for potential improvements to the users’ workflow and also by collecting feedback from users on how to improve their services.

Core Responsibilities:

  • Managing a client roster of about 20-30 clients in an effort to promote increased usage, growth in the existing user base as well as an upsell of our services

  • Visiting potential and existing clients to present new functionality and training existing users individually or in a group setting

  • Identify key client contacts at various levels and establish relationships with these contacts to further strengthen our relationship with the client

  • Gathering competitive intelligence to uncover potential changes in clients’ business needs; turning client feedback into actionable strategies to drive new business and address competitive risks

  • Analyzing client usage trends to identify growth and risk areas

  • Facilitating product related questions from clients by seeking solutions across appropriate internal groups

  • Participating in brainstorming sessions aimed at incorporating personal and client feedback into product designs for future releases

  • Help users create and maintain detailed financial models by working closely with the users and our internal modeling team

Required Skills

  • Bachelor’s degree required

  • At least 2 years plus direct experience working in the financial industry in a client facing or analytical role (investment banking, equity research, commercial lending, money management, credit analysis or financial consulting preferred) or information services industry

  • Fluent in Japanese and Business level of oral and written English skill

  • Established relationship building and time management skills

  • Strong ability to communicate with clients in a clear manner with strong presentation skills

  • Ability to work independently as well as in a team-based environment

  • Excellent analytical capabilities including some financial modeling background preferred

  • MBA, CFA or CMA candidates are welcome

  • Corporate Finance knowledge a plus

  • Ability to pay close attention to detail with a high degree of accuracy

  • Ability to perform routine, repetitive tasks accurately

  • Experience having used other data vendor services such as Factset, Bloomberg, Thomson Reuters, Uzabase, Moody’s, etc would be a plus