Job Description
- Effectively answer RFIs, RFQs, RFPs and other questions from prospects which position corporate solution and services in optimal light.
- Lead requirements discovery sessions with prospective customers and develop ROI analyses as required.
- Performs technical support activities in support of sale of company’s products and services.
- Presents implementation methodology, integration architecture and responses to technical topics during sales interactions with prospects, partners and others.
- Assists sales account executives in preparation and presentation / review of proposals. Supports product demonstration sessions with providing functional clarification and solutioning, value driven discussion and applicability to meet business process needs / requirements.
- Develops implementation estimates and high level deployment timelines
- Develops, leverages and modifies sales materials and ROI and value proposition analytical models for use during the sales cycle.
- Support Sales efforts internationally as required.
- Maintain pulse on service management industry needs / trends /futures and incorporate into presentation content as deemed appropriate.
- Maintain current understanding of Product offerings at a strong level.
- Participate in exhibitions, conferences and trade shows, as required.
- Performs other duties and responsibilities as assigned.
Required Skills
- Bachelor's degree (BS/BA) from four-year college or university in business, sales or marketing or a related discipline
- Minimum of 5 to 7 years related experience in sales, marketing, business and technical consulting
- Strong Service Management Process and Product Knowledge
- Ability to present functional process flow, process improvement and technical concepts in clear manner to customers through discussion, presentation and proposals.
- Ability to effectively communicate with and present information to C-level, Mid- Management and end-user level resources within a prospective customer’s organization.
- Excellent organizational and detail oriented skills to manage multiple opportunities simultaneously while remaining vigilant about meeting proposal deadlines.
- Strong verbal and written communication and presentation skills
- Strong capabilities with MS Office, MS Visio, MS Project and Other Productivity tools.
- Professional appearance and presentation required.