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Project Manager

Job Title: Project Manager
Contract Type: 正社員
Location: Tokyo
Salary: 8 - 14 Million Yen Annually
Start Date: ASAP
REF: JA6058170
Contact Name: Jesse Acosta
Contact Email:
Job Published: 3年弱 前

Job Description


Our client is a multi-national American IT service and consulting corporation. Their services include Business Management consulting, software development and business process outsourcing for many technologies including, application Development, SCM and testing services.

Job Description

  • Manages multiple, concurrent services engagements.
  • Manages project delivery to ensure customer satisfaction and ROI.
  • Manages service engagement budgets, including travel expense budgets, and reviewing billing for all services engagements.
  • Maximizes margin on service engagements.
  • Provides regular project communication and status reporting.
  • Resolves project issues including budget, timeline, and scope.
  • Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed.
  • Liaises with the various departments to resolve customer project issues.
  • Identifies project resource requirements and works with Resource Controllers to plan long-term project resource requirements.
  • Assesses project performance and documents and communicates lessons learned to increase institutional knowledge.
  • Conducts performance reviews and provides guidance, feedback, coaching, mentoring and developmental experiences to project team.
  • Coordinates and facilitates system handover to Cloud Services or Support Services.
  • Ensures project team adheres to company policies, procedures, methodologies and quality standards.
  • Escalates issues that may have a financial impact.
  • Establishes a strategic relationship with each customer that transcends the tactical implementation details, thus ensuring appropriate focus on longer-term customer objectives.
  • Generates Statements of Work and customer proposal documents.
  • Builds collaborative relationship that increases customer's perception of the value company brings to their business and expands future business opportunities.
  • Collaborates with appropriate internal resources on customer's business, organization and culture to strengthen their credibility as trusted advisors.
  • Conducts oneself in a professional manner at all times with customers and internal associates.

Required Skills

  • Business level English skill to perform the task with foreign country’s supervisor and team members
  • Experience and success selling implementation consulting services.
  • Proven new business development skills.
  • Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget.
  • Manufacturing industry experience an advantage.
  • Outstanding presentation, facilitation, communication and negotiation skills.
  • Customer-focused account management skills.
  • Knowledge and understanding of the consulting services offering and complexity of implementations.
  • Understanding of broad competitive services market.
  • Demonstrated relationships with Industry system integrators.
  • High comfort level and presence with senior executives.
  • Bachelor’s degree or equivalent work experience required.
  • Project Management certification e.g. PMP (an advantage).