Our client is a mobile attribution and analytics company that provides app marketers with a comprehensive business intelligence platform. They combine attribution for advertising sources with advanced analytics and store statistics such as rankings, ratings and reviews.
As a Technical Account Manager (Business Intelligence) you encompass the core competencies of a successful account manager. You have experience in interacting with clients and addressing their needs. Technical Account Managers are trusted to manage some our higher profile clients, including world renowned brands.
As a successful Technical Account Manager you have:
- Have a good understanding of how to deal with clients quickly and effectively, preferably in either a mobile or SaaS environment
- A background in ad-operations is a plus but not mandatory
- Set and manage client expectations, especially when dealing with more advanced client inquiries
- Have experience working in a team and contributing positively to your team while mentoring newer team members
- Native Japanese or JLPT1
- Business Level English
- Have great written communication skills and have mastered email communication.
- Your client base will require weekly calls and possibly IM support, you will be challenged on the speed and accuracy of your responses